How to Get Memos that Help, Not Hurt
I recently asked some associates during a seminar why they thought partners
assigned memos.
For the first time that morning, the associates were silent. Finally, about
twenty seconds later, one woman whispered:
“Because the partner wants to learn
more about the law?”
Not quite. But her response helps explain why supervisors find many memos
rambling, wishy-washy, and pedantic.
Young attorneys and their supervisors have cross-purposes here. A partner
asks for the memo to help make a decision. But the associate wants to avoid
making any decision at all, particularly a wrong one, and thus hedges at every
turn.
An Alternative Approach
To get around this impasse, try the following approach:
- When you assign a memo, tell the attorney exactly what you plan to do
after you read it. Are you advising a client or plotting internal strategy?
How will the memo affect the course you take? Many associates tell me they
have no idea what their memo is for.
- Remind young attorneys that memos are practical tools that must drive
toward a “yes” or “no” decision. Readers crave confident executive summaries
and short answers that distill all the details the writer has uncovered.
Concluding that “the law is all over the place” is not useful. Nor is a mini
law-review article filled with “on the one hand and on the other hand”
pontifications.
- Encourage attorneys to do more than summarize cases and string cite. Even
if you need an exhaustive look at the legal landscape, ask the attorney to
organize the case law logically. What are the key holdings? How do they relate
to one another? How does each case cited help explain the trend in the law?
- Suggest the following self-test for attorneys about to submit a memo: Is
this memo written for you the writer—or is it written for me the reader? Are
you trying to “show your work” and memorialize your own research and thought
processes—or are you trying to tell me what I need to know to make an informed
decision? If the attorney can certify that everything in the memo is geared to
the reader and decision-maker, you’ll have a happy supervisor and an even
happier client.